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It often seems that the Toronto Transit Commission (TTC) and Metrolinx are getting roasted by everyone — the local media, twitter, and even people sitting at the dinner table.

Transit services provided in Toronto have a tough time catching a break and their achievements are often buried under the criticisms constantly being launched their way. It is no easy feat providing public transportation for a city of six million people. If you think of the massive population that TTC and Metrolinx serve on a daily basis, it’s a miracle these services get off the ground, let alone get each and every one of us home!

As a member of the media, I am going to temporarily ditch the table of media sharks and take a moment to appreciate the successes of TTC and Metrolinx. I may be burnt at the proverbial stake for professing my love of local transit, but I will bravely stand up and say this: thank you TTC for getting my tired buttocks home after a long day at work!

First off, kudos to the tireless efforts of City of Toronto politicians, the province of Ontario, and both the TTC and Metrolinx boards for the massive transit plans that are being actively adjusted and carried out every day. Toronto may not have the transit it needs right now, but the relief line is on the table and many other transit projects are being pushed forward with diligence. As someone who attended the public consultations on the relief line assessment, the TTC planners of the project were repeatedly roasted by the public and I commend their professionalism and perseverance through this process.

Another joint success of the TTC and Metrolinx is their ability to work together and launch the PRESTO fare integration. Being able to use one form of payment across the Metrolinx and TTC systems has made my commute much easier. It has been difficult to integrate the system in some circumstances, and the TTC drivers have been patient towards customers using PRESTO from the beginning as well.

Another major success was Mayor John Tory’s move to make the TTC free for kids under 12. As a single mom, this has made an incredible difference in my life. I never have to worry about taking my daughter with me on transit and it is such a financial relief. Seeing the City of Toronto support its children first-hand makes me feel as if I am a part of a community.

Lastly, I would like to demonstrate my appreciation for TTC drivers. The amount of flack these employees receive is inconceivable, and I’ve witnessed many acts of kindness from drivers that help people onto the streetcar or take the time to direct an old man to his destination. These are the true heroes of these transit systems. Overall, there are always new subway routes to be built or new trains to be provided, but without the TTC and Metrolinx, I wouldn’t be able to get home. Next time you are reading another hate-piece on transit in Toronto, think on that and maybe TTC and Metrolinx won’t seem so bad after all.

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Author

Kaeleigh Phillips is Women's Post sustainability coordinator. She specializes in writing about issues relating to the environment, including renewable energy, cycling, and vegan recipes!

1 Comment

  1. Great piece. Thank you for sharing your appreiation. A little Gratitude goes a long way!

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